Privacy Policy

Mark Greenmantle Photography will, where it is reasonable or practicable to do so, collect personal information directly from an individual using a number of different methods, including collection via Mark Greenmantle Photography ‘s websites, electronic transmission (e.g. email), post, telephone, in person or portable devices. We may also collect personal information from third parties, including clients, contractors, service providers and other individuals.

Mark Greenmantle Photography will only collect personal information that is necessary to promote its business, to provide its services or to conduct its activities (Primary Purpose of Collection). These activities include:

• To provide products and services to clients
• To receive products and services from service providers and contractors
• To maintain and promote relationships with clients, service providers and contractors
• To provide clients and prospective clients with information on our services and products, economic and industry developments, and seminars and events that may be of interest to them
• To recruit and maintain relationships with staff
• To complete internal administration functions (e.g. invoicing clients).

The type of personal information collected may include names, date of birth, gender, marital status, addresses, contact details, job titles, account details and financial information.

Mark Greenmantle Photography will use the personal information it collects in connection with the Primary Purpose of Collection.

Additionally, Mark Greenmantle Photography may use the personal information it collects for a purpose (Secondary Purpose) that is related to the Primary Purpose of Collection and in circumstances where an individual would reasonably expect us to use personal information for a Secondary Purpose.

Where Mark Greenmantle Photography uses personal information to market our products and services to clients and prospective clients, recipients can contact us at any time if they no longer wish to receive this marketing information. Alternatively, individuals will be given the opportunity to ‘opt out’ from receiving marketing communications from us by clicking on an unsubscribe link at the end of the email.

Mark Greenmantle Photography will provide access to personal information about an individual upon request by that individual (although there are some exceptions to granting access e.g. where providing access would be unlawful under the Privacy Act). If Mark Greenmantle Photography denies access to an individual’s personal information, it will provide reasons in writing.

• An individual will need to make a request for access in writing, addressed to the Privacy Officer (see contact details below)
• An individual must provide sufficient details of the information requested
• Mark Greenmantle Photography will need to verify the identity of that individual
• Mark Greenmantle Photography may need to charge an administrative fee to cover the cost of access (however, there is no fee for lodging a request for access). Mark Greenmantle Photography will notify the individual of the proposed fee before proceeding
• Mark Greenmantle Photography will respond to a request as soon as reasonably practicable but by no later than 30 days of receipt of the request
• Mark Greenmantle Photography may deliver the requested information either by mail or by email.

Mark Greenmantle Photography will take all reasonable measures to aim to ensure that the personal information it holds is accurate, complete and up to date. Please contact the Privacy Officer if you believe that the information we have about you is not accurate, complete or up to date.

Mark Greenmantle Photography may disclose personal information to third parties, such as contractors, agents and service providers, to assist us with our activities and the provision of products and services to our clients. In doing so, we will take reasonable steps to ensure that these organisations are bound by obligations of confidentiality and privacy in order to protect personal information in accordance with the Privacy Act.

We may also send personal information to organisations outside Australia (including to Mark Greenmantle Photography associate companies) in connection with the provision of our products and services to clients and the performance of administrative functions.

If we transfer personal information overseas, we will only do so in compliance with this privacy policy and the Privacy Act. Furthermore, we will take reasonable steps to aim to ensure that the overseas organisation receiving the information will handle that information in accordance with the Privacy Act.

Other than as outlined above, Mark Greenmantle Photography will not disclose personal information to any other third party unless Mark Greenmantle Photography has:

• Reasonable grounds to believe that the disclosure is required by law
• Reasonable grounds to believe that the disclosure is necessary to prevent a serious and imminent threat to a person’s life, health or safety
• The consent of an individual to do so.

Mark Greenmantle Photography has in place generally accepted standards of technological security for the purpose of protecting personal information from misuse, loss, corruption or destruction. Only authorised personnel have access to personal information. Such personnel are required by Mark Greenmantle Photography’s policies and employment contracts to maintain the confidentiality of this sensitive data.

Where personal information we hold is identified as no longer needed for any purpose for which the information may be used or disclosed under the Privacy Act, we will take reasonable steps to destroy such information e.g. by shredding in the case of paper records and other means in the case of electronic records.